Review from Walter VanSlyke
Bad pop ups The popup tags need work. Some of them will not let you select them. Case in point. In health coverage you cannot select between health and Medicare coverage on the quote screen.
This app is horrible. Never able to make a payment through it, can't save a credit card it, can't make a one time card payment nothing happens when clicking on it, can't split up payment amounts, just all around not good.
Roadside assistance!! A rip off!!! They will first tell you that it's on its way, and then after half an hour, they will call you to tell you that it will arrive in 60 minutes. Just after 60 minutes are over, they will say they will be in contact with service. And finally after couple of hours, somebody will call you that he will be there in 10 minutes which actually gonna take 30 minutes. So it's better to spend$20 bucks to get your thing fixed at nearest local shop than wasting your 3 and half hours waiting on the road!!!
Pocket Banker The app has made me re-register my fingerprint multiple times (not every time). I'm guessing it loses track after an update?
LG G5 Running Marshmallow A must have application if you're a State Farm insured customer and or bank user! Easy to use! Contains all the vital information needed concerning my State Farm policies and accounts, including proof of insurance card. Many great features including the ability to pay premiums, do banking right in the app. Love the new fingerprint access, it makes getting into the app. fast, easy and secure. Very stable, runs flawlessly on my G5. The app. is very well maintained! Thanks State Farm for a really fine
Won't work I put in my username and requested to know my password cuz I forgot n it says it can't confirm my identity. 😡😡
I dont like it. It takes too long to load and often times out. I have an S7 and full LTE signal. I also dislike the menus. Its take multiple reloads to access your profile. I updated my address a couple of days ago and chose the the mailing address to be the same as my residence. Several days later when i access my policies, it says my mailing address is the old one, but when I access my profile it shows the new one.
Need to report an auto claim? We’ve enhanced our auto claims reporting for faster processing. Plus, you can now request a tow when you report an auto claim for even more convenience. Submitting property claims on select homeowner and rental policies is now easier when you report them in the app. And you can now access your bank account balances anytime –- available on the Pocket Agent home screen 24/7.
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