Review from Walter VanSlyke
Bad pop ups The popup tags need work. Some of them will not let you select them. Case in point. In health coverage you cannot select between health and Medicare coverage on the quote screen.
OK app. Being an insurance company it would be nice to have an inventory app to track all your items. Insurance company then has all the data on file should you need to make a claim (like a house fire & you lost everything inside, you would have a digital file on all/most items).
Worst insurance company I have ever been with. Was a Progressive customer and switched to State Farm for cheaper prices and to bundle my home and Auto insurance together. They told me a cheaper price than Progressive so I switched and paid that day. A week later they call me and tell me I haven't had insurance cause I owe them more money. Well wasn't going to let them keep taking the price up. So I tried to cancel and they tell me they will mail me my refund which could take up to three weeks. They took my payment right out of my account but cant put it back. Seems kind of odd!!! So now I am switching back to Progressive and waiting three weeks to get my money back from State Farm. Not a happy ex customer!!!
The app shows my parents' homeowners and boat policies, but keeps telling me that there are no auto policies at my address, even though between the 3 of us we have 5 cars insured through state farm....
This app would get a fifth star if it showed up on my device the same way it does in the app store. I almost couldn't provide insurance info to the police after a wreck because the app shows up as just "Pocket Agent" instead of "State Farm Pocket Agent." I knew I had it and that I had set it up, but I couldn't find it due to the naming confusion.
Great features and takes advantage of things like quick action shortcuts and fingerprint authentication. Ultimately doesn't have enough unique features to keep it installed, but if I had different types of accounts it would be a no-brainer.
A must have application if you're a State Farm insured customer and or bank user! Love the latest refresh! Easy to use! Contains all the vital information needed concerning my State Farm policies and accounts, including proof of insurance card. Many great features including the ability to pay premiums, do banking right in the app. Love the new fingerprint access, it makes getting into the app. fast, easy and secure. Very stable, runs flawlessly on my V20. The app. is very well maintained! Thanks S.F.!
What’s new in version 5.24.0?
Share the love! Use the new “Invite Friends” feature now available in the app. For California Drive Safe & Save Self-Report customers, you can now quickly and easily report your odometer reading directly from the home screen. Please note that you must now be running Android OS 4.4 and up to continue enjoying the latest versions of Pocket Agent.
Buy,renew and download your insurance policies,with this new mobile app.
State Farm Insurance
Driver Feedback™ scores your driving, giving tips to help you drive even better.
Take a picture of your odometer and submit it to State Farm using Odometer Snap.