Heatmiser Neo

2.03K reviews
Content rating
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About this app

The Heatmiser neoApp is designed to work with the Heatmiser neoStat, neoUltra, neoAir, neoStat-HC and neoPlug. Together they offer you the most comprehensive way to control your heating system & appliances from anywhere.

Flexible GeoLocation - With No Subscription
Our flexible Geo location system puts you in control. You don't need to switch the entire house heating off when you leave, you can decide on a room by room level what happens.

Smart Profiles
With Neo Smart Profiles, you can create and store multiple Profiles in the neoHub ready for use later. Our new "Apply to" function lets you quickly assign the profile to any number of zones in your home. Programming your heating system has never been so simple.

Multi Location
Neo supports Multi Location, enabling you to quickly switch between any of your locations.
Updated on
Aug 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.96K reviews
Jake Howlett
October 17, 2023
I'm frustrated to the point of anger with this app. I've spent a LOT of time and money this summer getting ready for a miserly winter of controlling the heating via my new app and sensors I've installed in every room. Winter arrived this week and already I want to rip all the sensors out in a fit of anger. The app appears to randomly not work. You go in there to lower a temperature only to go in later and find that it DID NOT change the temperature. Aside from that HUGE bug it just SUCKS!
3 people found this review helpful
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Daniel Williams
November 27, 2023
Laggy and slow. The interface seems reasonable intuitive, but trying to change any settings is an exercise in frustration. It's never clear if it's actually saved any changes (though it'll keep displaying them); reopening the app usually reverts to the old values. Direct connection to the hub seems to make no difference. It shouldn't be this hard to use.
2 people found this review helpful
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Tom Crompton
November 12, 2023
Appalling user interface. I bought the Heatmiser hub because I found the user interface on the thermostats so unintuitive. But this app is just worse. Plus it keeps crashing. Very disappointed. Bring back my old analogue thermostats! New Android version is better than it was but still riddled with bugs. Changes to profiles often don't update properly. Still very frustrating to use.
8 people found this review helpful
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Heatmiser UK
July 8, 2019
We are just checking if you managed to update your app and whether the app is working ok for you. If you do have any issues, please get in touch at support@heatmiser.com or 01254 669090 We would love to receive an update to your review so that we can continue to improve your app. Regards Heatmiser

What's new

Bug fixes