
Amber B
This establishment didn't have wifi, but expects you to download an app to order. 5 mins later, the app is installed but there's just a black screen. Now I have to do to work of the restaurant by hiking downstairs and across the restaurant to stand in line at a bar to place an order. Make the experience more convenient, and I'll want to spend money here.
Stonegate Pub Company Ltd
October 2, 2023
Hi Amber, sorry about this. Could you let us know which of our bars you were visiting at appsupport@stonegategroup.co.uk so we can check on the WiFi?

Tim Torres
Hate these ordering apps, forced to download an whole app just to order food for a place I'll come to once instead of using a mobile website. Then after I choose all the food I go to pay and the payment is unsuccessful on 3 different payment types: 1 credit card and two different debit cards. Staff can't help except to order the food at the bar.

Steve Quail
Unable to zoom text, very poor if you've forgotten glasses, small text and no zoom. Other pubs have website instead of app, easier to use.
1 person found this review helpful
Stonegate Pub Company Ltd
October 30, 2023
Hi Steve, this is really good feedback thanks, we'll talk to the developers about adding this as an accessibility feature.