Paid for subcribtion and it's crashing all the time
We love mother goose and was really happy to see this app. Its a very large app which is fine, but what is a bit misleading is you can't use hardly anything on this app without signing up for a subscription. Its fine that I need to subscribe, but I would like to know before wasting my time downloading an app I don't want to subscribe to and therefore can't use. So 2 stars cause it seems like a great app.
I purchased the free 30 day trial on 8/13. The first roadtrip it worked fine. This last weekend, my birthday, weekend, we were traveling again. It wouldn't play at all becuase there was no signal, kept saying licensing issue. That was annoying but I got over it. But I got a text and email stating my phone was charged for a 30 day subscription.....8/13 to 8/20 is not 30 days why was I charged and the subscription ends 9/20?! I just cancelled not going to charge me again!
I tried over and over to cancel subscription before they took my money but it never cancelled and they never emailed me back about canceling the subscription and guess what they get to keep your money! you have to have internet to use this app even if you download videos well we don't have internet and it doesn't tell you that before hand.
Complete garbage. Keeps asking for a license on offline mode, and constantly gets copied back to internal storage, without offering an option to select the SD card. Completely ruined my airplane trip where I was counting on having videos for my toddler.
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