Irresponsible customer service... And worthless drivers who uses all the possibilities to cheat the customer and drag extra money. Booking ID 19253 and 85396 ,where we were charged extra 200 & 250rs, and both the drivers were rude. I was helpless , as those trips were taken by old age ppl at my home and it's me , who made the booking from home. I really wish , fast track educated their drivers some basic etiquette and improve there level of customer service. As they never reacted or taken any action ,wen I approached them regarding this. I would never take or recommend fast track anyone hereafter.
Don't try fasttrack if you are in urgency. I booked a cab at 7.15 am they came at 7.48 am. Lot of follow up. Tensions. So say no to fastrack. This is slow track
after installing the app we should create account and they will send otp password but it is invalid. they only send otp and it is invalid then how to go inside. Stupid app time waste.
DON'T Try this App. This sucks. Especially, the payment option such as PayTM or Net Banking. I have a very very bad experience with these guys. I had booked a cab using App and paid it upfront before the journey using PayTM account. I was called by their customer care in the last minute and said there are no cabs. I was promised that I will get the money refunded to my PayTM account in 5 days. Its been a month and I havent got the refund yet. The customer care guys do not have any clue what is happening and why its not refunded. They stopped responding to me completely. NEVER USE THIS APP. THESE GUYS DON'T DESERVE HI-FY MODES, THEY ARE A TYPICAL CALL TAXI SERVICE.
Fast track sucks... Booked for pickup at 7.00 till 7.20 no update of driver... Finally had to cancel n book private taxi ..
1 it is asking to access my phone contacts don't know why 2 you want to sign up the OTP never came
* Bug Fixed.
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