Using this APP booked a trip to airport the previous day and received confirmation but till 5 min to pickup there was no assigned driver and efforts to reach customer care went unanswered for more than 2 hours..... Had to use uber at last minute and managed the trip..... Could have communicated that taxi is not available in advance which would have enabled me to make alternative arrangements.!!! !!!! No system in the company
stupid app, doesn't work if deny contacts permission
Very good App hope it functions without problems
Took my money and gave me no cabs. Still awaiting refund. Poor interface, disfunctional. Customer care numbers are not available (always busy and no option to wait -they just cancel the call). Fast track is no longer relevant in TN cab industry.
For a startup company, the initial period of computerisation will be a testing one. But the desk help service is human operated and must respond properly. It is not upto the mark. On the App side, when type "Natesa Nagar - Virugambakkam" the display comes after a lot of cancellation as "Chinmaya Nagar"and if I type "Velachery" (chennai) the app accept it is as "Maduavnkarai" and I do not know on which pickup/drop location combination, the estimmate is made. Both the palces are minimum KiloMeter apart Thisis not the case in other apps. When I made a call to helpdesk, the response is ........................... Needs to imprve. When I was using phone based booking it was good and of qulity
* Bug Fixed.
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