I bought this tracker to monitor my heart rate, especially when sleeping. I have been so disappointed in getting the charts to load. I have done everything that was suggested...shut phone off/on, log out/log in app, turn Bluetooth off/on. Some days I try all day to get the chart to populate with no success. I wear the device at all times except when showering but yet have gaps in data. My suggestion is if you are wanting this tracker for the heart rate monitoring, look elsewhere.
The tracker is highly inaccurate. It does not accourately track steps. I was sitting still and it counted the slightest hand gesture as steps. This is the second one I bought two at a time, I lost the first one because the wrist band is so flemsy. The first one did the same thing counted phantom steps. I paid good money for this product and sorely disappointed. Don't get me started with the heart rate monitoring. What are people talking about "how great this tracker is please DON'T BELIEVE THE HYPE. IN
The real time tracking is good, but the charts take forever to load and tend to time out. In the game feature energy points accrue at roughly a 1:1 ratio with your step count, but right now 1800 steps only added up to 100 points.
So totally inaccurate and does not sync half the time. Total waste of money and the only answer support has is that isnt a supported device. Will save my hard earned dollars and get a fit bit. I am sure you burn more than 39 calories in 4000 plus steps.
Some hope with sleep charts after last update but now failing to load message is appearing. Guess its still a monumental task to fix after months of it not working correctly. The change log says faster loading charts. Well now it works won't load at all..lol
I don't know why people complain about. The website clearly tells you which phones are more compatible. It works like a fitbit. Does what they promised that it will do. I'm glad I got this keep up the good work Striiv!
Optimizations surrounding sleep charts that were taking a long time or failing to load
Continuing improvement with fixes surrounding bugs that would cause the app to crash
Contact our Customer Care team with any questions: firstname.lastname@example.org
Track your activity on Lifelog, the clever health & fitness tool on Android.