Still along way to go before it's as quick and easy to use as viagogo app. One thing we have been asking for them to do for years is to be able to increase and decrease ticket splits but still not accessible on last update. Also having to put seat or Standing numbers in is a big down fall. Only on app and doesn't apply off main web site. Come on stubhub need to keep up with competition please and get ahead of the game.
Doesn't offer same features of web version. Can't search by zone. Displayed prices interfere with ability to view other seats. Can't default search to view prices with fees. Why would anyone want to see prices without all the fees? Never has been one improvement to this app since its inception.
The tickets that we bought became unavailable for some reason. However, instead of refunding us our money, StubHub upgraded our seats! All for the same price as our regular tickets. Very cool. Amazing customer care!
Beware. I was looking at tix to an event and did not purchase, yet i received an email stating that id purchased them. When i called customer service they told me it was because of some one click purchase feature that i never signed up for and dont recall ever seeing before. The only restitution the offered was to relist the tickets and wave the 10% fee, but given these tickets were well above market price and prices for show were falling this provided no restitution. Now i cant even go to this show so im trying to resell them to recoup some of my money and the app keeps telling me "there was a problem processing your request please try again later" Its unfortunate that they chose to lose a customer over a $130 and a flawed feature they added to their app. Ive used competing services and apps and didnt have an issue so consider this before using this one
Why did you remove the ability to sort your search by section in this latest update?? While we're at it, it would be great if you added the zone feature to the mobile app as well.
I can't have notifications on because I get a hundred a day about my listings expiring. I don't care that they're expiring, I don't wanna know. Let me remove that
• Speed through checkout with Android Pay
• Selling your tickets just got better! We’ve completely redesigned the way you’ll sell your tickets to make it easier and faster to list.
• Scan your mobile tickets, find events and more with your Android Wear watch
• Read notifications about your tickets, events and sales in your profile
• Use your mobile tickets, even when you’re not connected to the internet. Just sign in to the app after you get your tickets.
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