128 reviews
Content rating
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About this app

Feeling sick usually happens at the most inconvenient times. However, that doesn’t mean getting the care you need has to be inconvenient too.

You can now have convenient and quality care at your fingertips and even in the comfort of your own bed with the myVirtualHealthVisit app. The myVirtualHealthVisit app provides an easy way to connect with a live provider when it’s convenient for you. You can access a provider in your car, office, or home. A virtual health video visit eliminates time traveling to the urgent care or waiting for an appointment at a doctor’s office.

Receive quality and convenient care on your terms at a time, location, and cost that fits your lifestyle. Urgent care visits on myVirtualHealthVisit cost only $49 or less.

You might be thinking, “When can I use this app—for a sore throat, cough, or headache?” The answer is Yes! Yes! Yes! myVirtualHealthVisit can be used for common conditions such as:

• Upper Respiratory Infections/Flu
• Bronchitis
• Sinus Infection
• Earache
• Conjunctivitis (Pinkeye)
• Urinary Tract Infection
• Skin Disorders
• Back Pain

In addition to on-demand urgent care services, myVirtualHealthVisit now offers scheduled visits across a variety of specialties with many of Suburban Health Organization’s own Hospital Providers. myVirtualHealthVisit is not for emergency or life-threatening conditions, such as chest pain or shortness of breath. If you have a medical emergency, please call 911 immediately.

Now that you have decided to download the app and are waiting for your virtual health visit to begin, you might be wondering what to expect. You can expect to communicate with a provider through a live video and audio chat. The video and audio chat features allow the myVirtualHealthVisit provider to diagnose, prescribe medication, and suggest an in-person follow-up visit, if you need it.

Your next question might be, “I have a child who is sick. Can I use this app for my child?” The answer is yes! Additionally, as a patient you can invite others to join your video visit (i.e. a spouse, son/daughter of an elderly patient, parent of a college student, etc.)

Along with your care, your privacy is very important to us. Any information that you provide when enrolling, including your personal health and credit card details, is secure. Your visit is private, and any information that you share with the provider is protected in accordance with HIPAA guidelines for patient safety and confidentiality.

myVirtualHealthVisit brings a provider to you, regardless of where you live in Indiana. myVirtualHealthVisit is a collaboration among Indiana hospitals working together to promote quality, efficiency, and patient access in the communities they serve. Collaborating hospitals include:

• Goshen Health
• Major Health Partners
Updated on
Aug 5, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
128 reviews
A Google user
April 20, 2020
I had just a tiny square that showed and when I went to switch the camera to the back camera it wouldn't let me. So I had to try and look at the tiny piture on the phine w it turned facing my foot. Then had to try and get a good view of my foot with it twisted around. Would be nice if it switched so it wasn't so difficult for tye Dr to see.
2 people found this review helpful
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Rebecca Stone
May 14, 2020
It was a awesome visit, covered all issues and were dealt with. My Doctor is a compassionate Doctor but strong about what she wants or doesnt want , is very explanatory thou. Very decisve Doctor. The video chat was smooth vision clear, sound clear. Is simple as can be to load and was self explanatory... I really like it , give it 5 stars and would definitely , absolutely reconmend this app. For quick smooth efficient visit with your own doctor...
3 people found this review helpful
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Leah Ronske
September 15, 2020
Very easy to use and never any issues with connection. The appointments are put on the calendar prior so when you log on, you just have to click "get started" and it connects you to the doctor or medical provider.
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What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed