New app sucks. If the new app was an update simply to update they've gone backwards in customer service. It should not take 15 minutes to build a custom sub. Now update 6/23 makes the app unuseably slow. update 9/20 latest patch stops order process and no longer works with pre saved favorites. Completely broken.
You can't use the app in joint with your subway card to collect loyalty points. This app is basically only digital gift or credit card. Still need to carry my physical card to collect points. Can't use balances on 2 gift cards with this app either. Might as well delete it and just get a bigger wallet.
Ordered from store at 7am. App said they were open. Store sign says they open then. When I got to the store it was dark and locked. Store voicemail is full. Waited for 40 minutes. Nothing. No way to cancel order. Wasted time and money on food I never got. -Update: went back to store on lunch break. Got my sub. Turns out they changed their hours to open at 8am... but never changed the app or the door sign. Be aware, this app is only as good as the stores that should keep it updated.
The app is helpful as a menu & for sales or offers, but when i try to order its always a mess - i get to the store & nothing is made, so i have to wait in line, etc. This has happened at several different stores, in different cities & states. So, nice idea but the stores dont always follow protocol. But, if you're tasked w getting a large order for a group, building the order - & not sending- is helpful.
The new interface design and workflow is pretty frustrating, unintuitive, and generally clunky. Easier to just skip the app
Just found out you DO NOT earn points using the app. That should be made clear when installing the app.
This version of the app includes:
-Security enhancements for our log-in process (you may need to log in again)
-You can now set your Subway Card as your default payment method
-Other fixes and enhancements, including some fixes that address feedback around our checkout process
The essential Chipotle app for mobile ordering: find, order, pay, & pick it up.
SSR users earn points by checking in, and use those points to redeem rewards
Quickly order, pay, reload your Starbucks Card and earn free drinks or food.
Find a Jimmy John’s near you, place an order, and enjoy a tasty sandwich.
Find a Chili’s restaurant, browse the menu, join a line, and even order To-Go!
Only the SONIC app puts you fully in-the-know when it comes to everything SONIC.