Dependable I have used this app for almost 3 years now on both android and Apple systems. Sometimes there is a lag or delay, but usually associated with internet connection. Also have to remember only 3 users can view online at once so if you are logged in on other devices you might not be able to view. Otherwise a very dependable app, love being able to see my kid.
Nothing but trouble. Terrible picture. Wont connect most days and customer service is rude. However if i had as many problems as they have just from the reviews here i can see why resorting to rudeness would be easier than actually fixing the product and app.
No issues on my end. Everything works wonderfully. I love that I can use my phone and a hand held monitor when I'm home. I can check in on my little guy when im at work or out with the girls. I have not had troubleshooting issues like so many others have. The only actual complaint is that I cannot adjust anything or zoom in like I can on the home monitor. Otherwise, stellar product. 🤓
Horrible, doesn't work Worked for awhile but it consistently tells me that there are too many people logged in (when that is not the case). Called the company and they were unprofessional but eventually reset my account, which solved the problem for about a month. Now the same problem is back. Don't make a mistake and buy this camera system.
Will no longer allow me to log in using my phone. That was the whole point of this monitor and now I can't use it. Overall I'm becoming very disappointed in all your products. I have now tried uninstaling and reinstalling the app. Rebooting the Internet and the monitor box. And 3 different devices.
Mostly good Purchased 6 months ago because it was the only model I could find with internet AND baby monitor. Had little trouble with setup. Main complaint is after power failure must manually power on the gateway. Huge problem when out of town. Otherwise pretty happy.
To improve user log-in success rate.
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