Limited but functional We have been using this monitor for about 2 years. We have not experienced the issues discussed below. Anytime we got the camera offline message it was usually simple troubleshooting issues. Such as the receiver needed to be reset, the power bar accidentally got switched off, or the connection between something somewhere got loose. Never had any sign on trouble. That said it is a simple app. You can't let the sound play in the background and use your phones other apps. So I usually turn my laptop on.
Will no longer allow me to log in using my phone. That was the whole point of this monitor and now I can't use it. Overall I'm becoming very disappointed in all your products. I have now tried uninstaling and reinstalling the app. Rebooting the Internet and the monitor box. And 3 different devices.
Really Sad Okay I tried to be fair and not jump to the worst conclusion but most of the reviews are correct. The app is not what good. I've had most if not all of the problems with it that all the other parents have had. Login, horrible reception, the works! I bought the monitor for my wife as a Mother's Day gift and it was a complete fail. You have made what should have been a good thing a very bad thing.
I can't sign in more than half the time. Keeps saying camera offline. And it's more of a check-in monitor since it times out. But I got it on sale, and I can see why. You get what you pay for. I got it mostly just to see my baby while I'm at work. So it serves that purpose, when I can sign in. But you can't rely on this alone for a monitor.
What's the point if you can't sign in?? It wont let us sign in any more...no matter what we try. It wont work on any of our devices any more. It also times out with no option of extending the time. And the range between the camera and the modem is limited. It also will not run in the background if you try to do anything else on your phone. Not happy at all with this product.
No issues on my end. Everything works wonderfully. I love that I can use my phone and a hand held monitor when I'm home. I can check in on my little guy when im at work or out with the girls. I have not had troubleshooting issues like so many others have. The only actual complaint is that I cannot adjust anything or zoom in like I can on the home monitor. Otherwise, stellar product. 🤓
To improve user log-in success rate.