my Sun Life (CA)

Contains ads
4.3
54.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The my Sun Life mobile app gives you fast, easy and secure access to your:
• group benefits,
• personal life and health insurance,
• group registered retirement savings plans (RRSPs),
• individual or group savings plans,
• insurance claims and e-claims,
• retirement plan, and
• investments.

You can use the app anytime to:
• submit medical and dental claims,
• find a health-care provider,
• manage your retirement savings, group RRSP or group savings plan, and personal investment, and view your insurance products, on the go.

Your health (medical and dental benefits)*
Whether you have benefits through a personal plan or through an employer, you can use the app to:
• find the benefits, insurance and health information that matters most to you,
• submit medical and dental claims** and easily check their status,
• find out what your medical plan covers,
• send some documents by snapping a photo, attaching receipts or other supporting documents,
• have your coverage cards handy wherever you go,
• check your Health Spending Account (HSA) and Personal Spending Account (PSA) balances,
• view details of most of your personal insurance policies,
• view documents related to some personal investments and insurance products,
• get updates about your claim status changes with push notifications, and
• link your Sun Life account with Alexa.

*If applicable to your benefits plan.
** Most claims are paid within 48 hours if direct deposit is set up.

Your money (savings, retirement and insurance)
The app also lets you easily manage your investments like your group savings plan, group RRSP, personal mutual fund and segregated fund products.

Use the app to:
• check your balances,
• view your investment transaction history,
• see how your workplace investment plans are performing over time,
• contribute to your RRSP or savings plans,
• send us a photo of forms we may need, and
• view documents related to some personal and workplace investments, and insurance products
• direct health claim payments to selected savings products.*
(*This is only available to eligible plan members.)

Additional health-care benefits
Take advantage of extra health-care tools offered on the app. You can:
• find out which health-care professionals offer virtual services,
• use the Lumino provider search to search for health-care providers in your area (e.g. psychologists, dentists, chiropractors) and book appointments with them,
• book online appointments with some paramedical providers,
• use the Drug lookup tool to find information on medications,
• get tips on how to save money on your next medical or dental claim, and
• look for discounts and special offers on mental-health resources, eyewear, fitness and more.

Get updates and support from Sun Life
The app also lets you:
• receive push notifications about your claim status and important information about your account,
• see notifications for product and service updates, special offers and helpful reminders,
• quickly reach us so we can help answer your questions,
• call us from within the app – we’ll have your plan, policy or contract details ready to go, and
• easily connect with your advisor or find an advisor near you.

You’ll need a valid sign-in ID and password to use the app. Register from the app or at mysunlife.ca. For more information, visit sunlife.ca/mobile.
Note: Data charges may apply when using this app.

Can’t use the app? You can still view your account by signing in to mysunlife.ca,or contacting us at 1-877-SUN-LIFE (1-877-786-5433).

Any use of this application is subject to the terms of the End User License Agreement available on mysunlife.ca/mobilelicence.
Updated on
Jul 19, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted
4.3
54.4K reviews
Amy Booth
August 9, 2022
The app is easy to navigate - when it's working, but more often than not it is glitchy or undergoing maintenance at very inconvenient times. Also it would be great if there was a feature where you could see all your past claims.
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Lisa Dawn
August 7, 2022
Not user friendly at all... this double login causes more issues when trying to get your prescription than using your benefits. Trying to see what is covered next to impossible. Should have a shortcut to your benefit card eithout having to double login... should becable yo see what benefits are covered with out having to find your book. And having to call to double check things has literally made the app replaceable
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Jennifer Liberty
August 8, 2022
Since the last update, I am continuously having issues logging in. The help function, password reset also prove unhelpful. When the app will open it works great and is super convenient but when there are logging issues it's completely useless.
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What's new

•Now you can view and download your statements as they become available.
•Long press the my Sun Life app to see available shortcuts.
•Improved Lumino Provider Search list view allows you to see more available appointments and which providers accept new patients.
•View the rate of return on your investments at a glance.
•View how your investment funds are doing over different time periods.