Needs some work The app keeps signing me out, I have to sign back in multiple times per day. This is especially annoying on mobile and is a very simple fix. Please respond to the many complaints on this issue and fix this.
Very very basic The app needs to provide more information. what's coming off the grid, what your consumption is, and what your solar is providing. For being a new system Equinox. I expected more from the app. The pictures are misleading. Needs major update
The demo version completely misleading. Be sure and ask your solar company before purchasing and install if you can have consumption monitoring because if not, this app is pointless. I was told to view demo, then only to find out after install, my installed Sunpower (by The Solar Company) can't monitor consumption thus not see the true real benefit I am getting day by day. This was pretty disappointning.
Usage not accurate After weeks of analyzing my data on the app, comparing it with my utility providers data, speaking with my installer and Sunpower, it was concluded that the software for the app is not up to date and that it is not accurately reporting proper usage with my electric panel. Until SunPower updates the software for this app, this app is useless. Apparently Sunpower is working on an update... but it's really unknown if they are or not.
Pretty good but a bug Many of the reviews are people complaining about not being able to see household usage. This is not a limitation of the app, but from the install. Make sure your installer programs your system to see usage, then the app will show your usage. However, there is a problem with the app where you cannot exit the app with the back button. I have to press the home button and the end the process to exit the app.
No Consumption Equinox System The brochures look great showing production and consumption, however according to my dealer, the CTs rarely fit in the electric panel so customers rarely get consumption info. It sounds like it is just too much trouble and time to install so they do not bother even if it is possible. Sunpower is sending an engineer out next week to show dealer how to install if possible.
Bug fixes to improve app performance
SunPower integrates solar electric photovoltaic (PV) systems connected to grid.