Needs some work The app keeps signing me out, I have to sign back in multiple times per day. This is especially annoying on mobile and is a very simple fix. Please respond to the many complaints on this issue and fix this.
Usage not accurate After weeks of analyzing my data on the app, comparing it with my utility providers data, speaking with my installer and Sunpower, it was concluded that the software for the app is not up to date and that it is not accurately reporting proper usage with my electric panel. Until SunPower updates the software for this app, this app is useless. Apparently Sunpower is working on an update... but it's really unknown if they are or not.
Very very basic The app needs to provide more information. what's coming off the grid, what your consumption is, and what your solar is providing. For being a new system Equinox. I expected more from the app. The pictures are misleading. Needs major update
The demo version completely misleading. Be sure and ask your solar company before purchasing and install if you can have consumption monitoring because if not, this app is pointless. I was told to view demo, then only to find out after install, my installed Sunpower (by The Solar Company) can't monitor consumption thus not see the true real benefit I am getting day by day. This was pretty disappointning.
Sunpower monitor This app is VERY slow at filling in information that it did not get the first time. For instance, 3 days ago it did not get all information from the system and so only recorded about 50% of the kwh actually generated. It still has not corrected the data for that day!
While the app shows information, the performance of the SunPower systems to supply that information in a reasonable manner is at the very best amateur. My device screen times out before SunPower can return data back on most requests. Also, the mobile app experience is vastly different than the web dashboard, which is only confusing as SunPower has applied mobile best practices to their desktop web interface when they are not appropriate and neglected them on their mobile experience. I look forward to an update to the SunPower platform where performance is respectable.
Bug fixes to improve app performance