This was awesome! I had some initial trouble with the update, but the customer service is spectacular and it was fixed by simply Uninstaller and re-installing the app. I love that the Referral bonuses are now multilevel and even when the people I refer take advantage of referring, I'm still able to make money! The new features are easy to get to and much easier to change things myself if needed instead of calling in. I couldn't be more pleased with the upgrades SunPro Solar has made!!! Thanks!!
31 people found this review helpful
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7 months installation still haven't seen any benefits of solar,my power bills are much higher than what they used to be, having solar and paying electricity bills of $200 in summer when it should be the lowest is a no no,I'm having to pay $165 solar bill and 200 electricity bill,tried getting someone on site but no one has come,Out of 25 microinverters only 5 are working 20 of them are not. I regret going into this deal.Hope someone will come out here and do the necessary
August 22, 2022
Hi Emilly, We sincerely apologize for your experience. I have looked into your account and see we have a case created to resolve your issues. I am having someone reach out to you immediately to get this resolved.
Install of the system was 3 months late from promise install date, with very little communication. The app doesnt show my usage, only referalls, which I care about usage not some incentive that I probably wont get anyway. We were also told we would get our rebate upon installation completion, now they say 20 weeks after install. So much breech of contract and misinformation from the salesperson. Not impressed. Friends with one of their supervisors, I think I'll give him a call.
9 people found this review helpful
April 6, 2022
Hi Donna, To see your usage please download the Enphase app & you can monitor your solar panels 24/7. We are sorry to hear how you feel & would love to take care of any issues. We are having trouble finding a project under your name, please send us an email so we can assist at email@example.com