Great new update!!! Particularly love the camera during mobile deposit. App guides you to a successful shot of front/back of check. Bravo! UPDATE: latest update brings back the weird rotation of screen when capturing pics of check to deposit. UPDATE #2: why is mobile banking always unavailable, especially on weekend (when bank is closed! convenience much?)
This app has become so much better than what it used to be. I cant speak for others, but i have no trouble signing in or getting onto the app. I did have problems submitting my pictures of my checks to be deposited, but that turned out to be because i had developer mode turned on. Overall, great app and a great redesign!!
Have spent well over three hours on the phone to make two successful deposits in three weeks. Never could make one through Western Union. Worst app ever and worst phone system ever. Maybe one in 5 customer service people know what they are doing.
Opened the app today and Suntrust made the mistake of showing me an advertisement. As soon as feasible my money market and IRA accounts will be moved out of suntrust. I do NOT let them earn interest on my money so they can show me ads. I've already called a local in-state bank to see what they offer and I like them already.
This is one of the worst banking apps out there. It is constantly down, which means most of the time when you would like to use this app it will be rendered useless. Also, they've added a lot of advertising and promotions to a degree that is spammy. Of the banks I use, Suntrust, without a doubt, provides the worst banking experience of them all. I have had an account with Suntrust for over 20 years. As I have branched out to other banks, I find myself constantly wondering why I even keep an account open with Suntrust. For those new to banking I highly recommend taking your business to a different company - Ally and Chase are both superior alternatives.
App used to work great! This after the upgrade I can't sign in, just circles and circles. Ive uninstalled it and reinstalled it still same thing. I know it's not my login because I can get on the internet and check the website and it works.
• View and manage SunTrust Deals
• Set travel notifications for your debit and credit cards
• Make immediate transfers to and from qualifying investment accounts
• Minor enhancements and bug fixes
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