Simple, but not always available Works really well when it is available. Seems like they do nightly maintenance or something and you can't login. But mobile deposit has hardly ever given me any trouble, even with hand written checks. It's very easy to use, and matches the new website design
Not an Upgrade I've lost so many meaningful features: 1) can't input new billers from smartphone 2) doesn't tally bill payment totals' pending 3) doesn't allow notes on payments. It doesn't even recognize my android browser that I use w/ every other website. I'm told I need to do my bill paying from my computer, not my smartphone. I have another option, to move my money to JPMorgan Chase which actually still has a user-friendly mobile app.
Doing much better!!!! My accounts aren't disappearing!! The deposit option is working much better! Please keep. ***At first it Wouldn't allow me to view my checking account because it was at a negative/zero balance? At least thats what I was told, it showed up as I didn't even have a checking account, wouldn't let me transfer from savings to checking, and I even deposited cash.
Always "currently unavailable" I just switched over to suntrust, and wanted to use the app for my banking needs. Unfortunately, every single time I've attempted to log on, it says "the suntrust mobile banking app is currently unavailable. Please try again later." It's been 4 days. At first I thought it was because, for some reason, it was down for the weekend. But it's now Tuesday, and still doesn't work. What's going on suntrust?!
Be careful !!! This app is not reliable. It can reject a mobile deposit and processed same deposit at same time without confirming it. On Mar 18, 2015 I tried to deposit a manually written check over SunTrust Mobil App for three times. Got message "deposit is not accepted". Next day deposit same check via ATM. Two month after received a letter from SunTrust that mobile deposit was accepted too. Same check was deposited two times. Because they did "DISCREPANCY CORRECTION/DEBIT" and I withdraw some money without paying attention to the account balance, I was charged OVERDRAFT ITEM FEE. Have to call to bank......... Check your balance regularly! This app is not reliable .
Atrocious Focus HOW IS THIS STILL A PROBLEM?! Mobile depositing seems to be the main reason people want bank apps. Clearly yours is not working and hasn't been for a long time but nothing has been done about it. It is impossible for the back image to be captured clearly. Please correct ASAP.
• Usability enhancements
• Minor bug fixes