Review from Kevin F
Unusable It let's me login but that's pretty much as far as it gets. Only shows blue screen. I touch the top of the screen and I seem to get hidden options but it just says loading forever. Running AOKP rom JB 4.1.2 on galaxy S II
This app was amazing before the last update. Now for the past several months half the time its unavailable and the other half the time it takes me upwards of five minutes just to get logged on to the app. I loved this app when it was actually convenient. But how Im so sick and tired of messing with it that is rather just call the 1800 number and real with robots!! Please fix it so its convenient again.
This is a great app. It allows me to do most of my banking on my phone. Highly recommended. Edit 4/26/17: This app just keeps getting better and better. Kudos to SunTrust's software team. They pay attention to the needs of the end user and have made this app intuitive and make all aspects of online banking transparent and easy to use.
Great new update!!! Particularly love the camera during mobile deposit. App guides you to a successful shot of front/back of check. Bravo! UPDATE: latest update brings back the weird rotation of screen when capturing pics of check to deposit. UPDATE #2: why is mobile banking always unavailable, especially on weekend (when bank is closed! convenience much?)
Mobile banking is almost always unavailable during the day for the past few weeks and it's absolutely infuriating. I need access to my money at all times and the mobile/online banking unavailability is unacceptable. Once every month or few weeks is fine, but very often there are full days where banking is unavailable. This app used to be so reliable and now, even with scheduled updates, it's a mess. I'm strongly considering switching to another bank as a result of this absurd inconvenience.
This app has become so much better than what it used to be. I cant speak for others, but i have no trouble signing in or getting onto the app. I did have problems submitting my pictures of my checks to be deposited, but that turned out to be because i had developer mode turned on. Overall, great app and a great redesign!!
Have spent well over three hours on the phone to make two successful deposits in three weeks. Never could make one through Western Union. Worst app ever and worst phone system ever. Maybe one in 5 customer service people know what they are doing.
• View and manage SunTrust Deals
• Set travel notifications for your debit and credit cards
• Make immediate transfers to and from qualifying investment accounts
• Minor enhancements and bug fixes
Tap and pay with your phone, get instant notifications, and lock your cards.
Masterpass is the simple, secure way to pay online, in mobile apps and in-stores