Review from A Google User
Works fine All features work like they should on my RAZR HD with the latest Jellybean update. Not quite sure why it doesn't start up properly on my Xoom and Galaxy Nexus.
Almost always, my loan account is not available. I'm never able to add a biller in the bill pay section and even trying to pay a SunTrust bill does not work. Checking my balance and transferring money between those two accounts works great but every other feature rarely works.
The App was pretty awesome. Untilllll, it started staying on the loading screen and never actually logging in (Maybe works 10% of the time, if even that). I thought after factory restoring my phone and erasing all types data from the phone that it would start working again (something I planned on doing anyways). But nope still the same issue.
Since the new upgrade I have been having a hard time logging in. It either freezes on me or just keeps loading. Never had problems before until recently. Pain in the butt having to reboot my phone when it freezes on their screen just trying to look at my bank account.
The older version was great.. This recently updated version is a pain! It will sit forever trying to log in. I give up on it after waiting for many minutes. Not at all what you want in an app. Sorry! Hope the problems can be fixed soon!!
I have to change my review which was 3 stars bc of the availability. Now it's one star and again it's bc of the availability. It's even worse than before. I swear if it doesn't get fixed I am deleting this app. Every time I go on to check my balance it said it unavailable. I thought it was my phone, nope. I checked from my husbands phone, same thing stupid app is unavailable. So I go and check on the actual browser, guess what? UNAVAILABLE THERE TOO! WTF?
Seems the mobile deposit doesn't like to work much anymore. I could go to the bank in the time it takes to load and all the failed attempts. Fix it and I'll give you back your 5 stars. But for now you are merely mediocre... Update: way to go Suntrust for making your mobile deposit better than ever. Can't get any easier than this. Awesome job! Update for the update: it looks worse and performs worse. This is not good. Change it back.
• Expanded Mortgage account details
• Make future dated transfers and payments to SunTrust accounts
• Manage alerts preferences
• Lock and Unlock credit cards (if eligible)
• Minor enhancements and bug fixes
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