Review from A Google User
Still Not Working I still am unable to make a deposit. It seems to accept front and back images of a check; then, it says unable to complete transaction at this time.
This is a great app. It allows me to do most of my banking on my phone. Highly recommended. Edit 4/26/17: This app just keeps getting better and better. Kudos to SunTrust's software team. They pay attention to the needs of the end user and have made this app intuitive and make all aspects of online banking transparent and easy to use.
Great new update!!! Particularly love the camera during mobile deposit. App guides you to a successful shot of front/back of check. Bravo! UPDATE: latest update brings back the weird rotation of screen when capturing pics of check to deposit. UPDATE #2: why is mobile banking always unavailable, especially on weekend (when bank is closed! convenience much?)
I love this app but I will tell you why I gave it a 1 star rating. When this app works it works GREAT! BUT that's only WHEN it works. It is down and not accessible more than 80% of the time. Along with the website. If this app wasn't always down this app would get 5 stars!
This app has become so much better than what it used to be. I cant speak for others, but i have no trouble signing in or getting onto the app. I did have problems submitting my pictures of my checks to be deposited, but that turned out to be because i had developer mode turned on. Overall, great app and a great redesign!!
I love it. But i don't want to get a emailed password that says only one time use, before i can log in. I thought it would recognize my device after one time. But every time i yet and log in i have to wait for a email. Otherwise i would have did 5 stars.
Have spent well over three hours on the phone to make two successful deposits in three weeks. Never could make one through Western Union. Worst app ever and worst phone system ever. Maybe one in 5 customer service people know what they are doing.
• View and manage SunTrust Deals
• Set travel notifications for your debit and credit cards
• Make immediate transfers to and from qualifying investment accounts
• Minor enhancements and bug fixes
Tap and pay with your phone, get instant notifications, and lock your cards.
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