Signing up for an account was easy enough, but setting an appropriate pickup time was impossible. Using the lookup feature doesn't allow entering a flight number, manually entering a time requires using a scrolling menu that resets itself to the default and there's no way to type it in. The website looks like it's designed for mobile and was easy to use on a desktop computer.
2 people found this review helpful
ExecuCar has been a lifesaver to me. I needed reliable and safe transportation for my travels. I have not been disappointed. I forget names, so I haven't been able to request the same driver again. So far, everyone of them have been great. Cars are clean, and smell good, and the drivers are clean and smell good too. That's important to me and my senses. I feel safe with their driving. I've used them at ungodly hours and they are ontime(early) and seem to be refreshed, pleasant, ready.
1 person found this review helpful
Terrible service. Couldn't give us any ETA after an hour waiting. Cancelled without telling us. Had to book something else and pay way more. The whole point of a reservation weeks in advance was to avoid everything that occured.
3 people found this review helpful