
A Google user
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This is a very poorly designed app that does not integrate well with the shop online. I have spent twenty minutes already trying to get it to do a very simple thing, that is to actually use the app to order groceries online for delivery. I have to say that I am more than a little horrified that a company would roll out such an incompetently designed app. If I could give it less than zero stars, I would.
39 people found this review helpful

A Google user
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I enjoy using the Shoppers App, but today I used it to shop & do a pick up. It was convenient until I got to the store. I followed all the directions listed under "pick up instructions" & still waited 15 min for someone to bring my groceries. I ended up going inside to customer service & had to take my groceries out myself which wasn't an issue but not what I was expecting. The CS attendant was very helpful. There is a # u have to txt posted on the sign. This step isn't in the instructions.
31 people found this review helpful
SUPERVALU Inc.
July 8, 2019
Mrs. Nic - Hello! Thank you for your review. I'm sorry to hear of the long wait for pickup. I'll share your feedback with our store team. Can you please provide the store location? Thank you, Mobile Team

A Google user
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I gave a review here stating the app didnt work on my phone and I received a response letting me they are working to resolve the problem and they eveb notified me that the problem had been resolved. I am impressed with their responsive and great customer service. The app now works on my phone. !!!!!!
25 people found this review helpful
SUPERVALU Inc.
February 11, 2019
Hello! Thank you for you updating your review, and the 5 stars! Thank you, Mobile Team