BioStar X Mobile

Suprema Inc

About this app

BioStar X Mobile – Remote Access Control for BioStar X and BioStar 2

BioStar X Mobile empowers administrators to remotely manage BioStar X and BioStar 2 access control systems with enhanced flexibility. The app supports real-time monitoring, user and door management, and alert handling—anytime, anywhere.

Note:
- The app supports both BioStar X and BioStar 2. However, some features may only be available when connected to BioStar X.

- A functional BioStar X or BioStar 2 server with API access is required.

- This app cannot function independently and must be connected to a customer-operated BioStar X (or BioStar 2) server.

- BioStar X Mobile is intended for use by authorized administrators who are pre-registered in the BioStar X system.

- Suprema does not collect, store, or process any personal data through this app.

- Any user-related information (such as face images or credentials) is transmitted directly to the customer’s internal system and is never sent to Suprema’s servers.

[Key Features]

1) User Management
- Add, remove, and edit user information
- Manage credentials: cards, face, visual face, fingerprints

2) Door Control
- Lock, unlock, open, and release doors remotely
- Clear anti-passback (APB) and reset door alarms

3) Monitoring
- View real-time access event logs for continuous oversight

4) Alert Management
- Handle door, device, and advanced AC alerts
- Manage alerts efficiently with separate lists for new and acknowledged events

5) Permissions & Access
- Quick login with saved credentials
- Storage: Required to manage user images
- Camera: For visual face registration
- Biometrics: For secure biometric login

6) Seamless Mobile Access
Extend your access control capabilities on the go. BioStar X Mobile lets you manage users, monitor events, and respond to alerts efficiently—right from your mobile device.
- Door alerts: open requests, forced open, held open
- Device alerts: tampering, reboot, RS485 disconnection
- Zone alarms: APB, fire, etc.

[App Permissions]
This application requests the following permissions only at the time of feature use (not during initial installation):
- Storage (Optional): Required for managing and uploading user images (e.g., from gallery or device storage)
- Camera (Optional): Used for capturing facial images for registration and video recording
- Biometrics (Optional): For secure login using device fingerprint or facial recognition

Note:
All permissions are requested only when needed, and users can deny any optional permission without affecting the basic functionality of the app.

What’s new

- Improved local network permission error messages
- Fixed event log list shaking issue
- Enhanced device connection failure handling
- Improved WebSocket stability and error handling
- Fixed slidable widget issue when switching tabs
- Enhanced Active Directory and Entra ID support
- Improved address validation with IPv6 support
- Better authentication timeout handling
- Various performance improvements and bug fixes