
Carmen Jimenez
I paid to record a name, and now the video has no audio. I already uninstalled the app and it still doesn’t work. Before paying for this product, read the reviews.

Scott Campbell
Was decent before but now doesn't restore purchases. After moving to a new phone (which everyone does at some point) I installed the app again and went to restore my previous purchases (totalling about £10) and it does nothing. It just expects you to pay all over again. Robbery. Won't use again and wouldn't recommend anyone spend any money on in app purchases.
6 people found this review helpful
Dualverse, Inc.
May 25, 2026
We’re truly sorry for the trouble. We recently fixed and greatly improved the Android version, including purchase restore. Please email us at contact@dualverse.com and we’ll make this right for you.

Raquel Judy
- Flag inappropriate
- Show review history
I've had this app since it came out and had all three of my kids' names. I purchased all episodes and would use this app around this time of year. For some reason this latest update wiped ALL my saved videos, my purchases and I can't find my kids' names anymore. My middle's name is Oisin, which I was super stoked was available through this app. Now it's not. It really made the magic seem real. So disappointed... ETA They don't even have John as a name option, but Pickle is available?!
25 people found this review helpful
Dualverse, Inc.
May 25, 2026
We’re truly sorry this happened and that it affected the magic for your family. Purchases should now restore properly, and names like Oisin and John are available again. Please email contact@dualverse.com and we’ll make this right.