SparrowDesk
Teen
info
10+
Downloads
About this app
SparrowDesk is an AI-first helpdesk designed for support teams to manage customer conversations efficiently from anywhere. It brings email and live chat into a unified inbox, allowing teams to track, prioritize, and respond to tickets without switching tools.
AI Agents can handle routine customer queries, while AI Copilot assists agents with conversation summaries and reply suggestions, helping teams respond faster and reduce manual effort.
Key Features
• Manage support tickets in a unified inbox
• Handle customer conversations across email and chat
• Assign tickets and update statuses
• Collaborate with internal notes
• Receive real-time notifications
Built for Support teams
SparrowDesk is designed for agents and administrators who need access to support workflows while away from their desks.
Important
A SparrowDesk account is required to use this app.
AI Agents can handle routine customer queries, while AI Copilot assists agents with conversation summaries and reply suggestions, helping teams respond faster and reduce manual effort.
Key Features
• Manage support tickets in a unified inbox
• Handle customer conversations across email and chat
• Assign tickets and update statuses
• Collaborate with internal notes
• Receive real-time notifications
Built for Support teams
SparrowDesk is designed for agents and administrators who need access to support workflows while away from their desks.
Important
A SparrowDesk account is required to use this app.
AI-first helpdesk to manage tickets, chats, and support workflows.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- No data collectedLearn more about how developers declare collection
- Data is encrypted in transit
- Data can’t be deleted
What's new
What's New
You can now filter your conversation list with a single tap:
• All — view every ticket in the current view
• Unread — focus on tickets with new activity
• Overdue — surface tickets that have passed their resolution deadline
Spend less time scrolling and more time helping customers.
You can now filter your conversation list with a single tap:
• All — view every ticket in the current view
• Unread — focus on tickets with new activity
• Overdue — surface tickets that have passed their resolution deadline
Spend less time scrolling and more time helping customers.
App support
phone
Phone number
+18004810410
About the developer
SurveySparrow Inc.
support@surveysparrow.com
2261 Market St
San Francisco, CA 94114-1612
United States
+1 800-481-0410
