sweetgreen

sweetgreen engineering

About this app

Get Green With It — Download the app and join SG Rewards for free

Order and Earn — Earn points on every order and redeem rewards

Plan Ahead — Skip the line and order ahead for in-restaurant pickup.

Keep it Fresh — Explore our most enticing limited-edition bowls and seasonal specials.

Start From Scratch — Create your very own with over 1 million ways to customize.

Do It Again — Favorite you go-to orders and reorder them with ease in just a few taps.

The Gift of Green - Purchase gift cards directly in the app.

Find us on Instagram (@sweetgreen), Facebook (facebook.com/sweetgreen), and Twitter (@sweetgreen), or drop us a line at http://sweetgreen.com/contact.

Ratings and reviews

The latest app update since July 31 2026 has a bug that adds drinks right before you pay for your order. Customer support told me they would forgive me one time for my mistake but were otherwise unapologetically blaming me for the issue. I tried to make it easier by returning the unopened drink to the store, but their system doesn't let stores make refunds. In the end, it turns out it's a bug on the app because a drink got added trying to order again, but I was able to remove it fortunately.

Not really sure the point of this app. It's just a really pretty menu. When ordering, there's no alert for out of stock ingredients, so you only get half the food you pay for. There isn't really a loyalty program unless you're paying for their subscription discount plan. If they do run a challenge, you can't earn any credit in store because scanning the app with in store purchases never results in credit. Their customer service is only provided to those paying the extra money for service.

Please undo the latest update. I used to just be able to jump in the app and order. I've tried half a dozen times in the last 2 weeks. It keeps taking me to a webpage to login and then rejects my login info. I have changed my password multiple times and then entered it immediately after without success. I don't see where the "disable QR codes" option is that you mention but either way, this should be easier to use. You're preventing orders from going through by creating these roadblocks.

What’s new

In addition to general bug fixes and performance improvements, this version introduces updates to our payments, ordering, and navigation experiences.