App is fine for paying but not for ordering online. It sucks for online ordering through the App!
App is super slow and confusing.
Order online Shocking that you can't use the order online option within the app! Sends you to their website, then you have to log in (remember your password), and enter your card info again! I don't get the need for this hassle. Is this to avoid LevelUp getting a cut?
Order online is useless I saw a long line at the store so I decided to order online. Simple right? No. Sends you to website so you need to reenter password (after digging it up), fill out credit card info and several other things. The line moved faster so I gave up
App looks great, but as a result navigation is slow and adding items to your cart is unreliable on wifi, nearly impossible on cell network. I've tried 3 times to place an order through the app, but it just hangs and never completes. Deleting app.
3* because I'm mostly annoyed that the signs in the store only reference using "the iOS app". It's like to you don't even have an Android app. Maybe that's why it doesn't work as well and hasn't been updated in ages; you've forgotten its existence. Fortunately paying with it and getting rewards seems to work.
- Fixed a bug that prevented Rewards screen progress from displaying correctly
Easy ordering with our donut menu! Pay & get local offers @ the nearest DD store