There are so many glitches & crashes with this app in the last two years. Last year a major error was freezing while writing the update and this year the common bug is that when you do attach all of the photos and click "Complete" to send, expect to have nearly all or ALL of the photos completed erased. This happens to multiple sitters on my team and it has been written about in sitter groups. They are extremely annoying and waste time when you're on a schedule to have to re-do it repeatedly!
1 person found this review helpful
Time To Pet
August 28, 2023
We sincerely apologize for the troubles you've had with the app. We recently released a new version of the app that should resolve the photo issue. Could you please make sure your team is on the latest version (3.3.1)?
If you are still having issues We'd be happy to take a look into this for you, please contact us at email@example.com.
The app has been a really great tool to communicate with my pet sitters while we're away. It has worked great until this last update. Since the update, the app freezes in the middle of every sentence while typing a message to my pet sitter. I have to continuously close the app altogether and re-open it to continue typing my message. I have to do this at least 7 or 8 times before I can complete my message and send it. This is extremely frustrating and time-consuming when I'm out of town. Pls fix
32 people found this review helpful
Time To Pet
December 2, 2021
Hi Tracy, I'm really sorry about this. It looks like there are widespread issues with the S21 and Android 12 unfortunately (https://bit.ly/3EqlzC4 and https://bit.ly/3G7gbUH) that are affecting many apps. We are currently investigating this to see how we might be able to work around it.
This app is fabulous. I've been using it for about a month now and it really makes life easier when you work with a team of pet sitters. Functionality is great, haven't had a bug yet. A few feature requests: for employees who don't have access to editing a client's profile, a way to make your own notes for each client/pet instead of having to ask the boss to do it and a place to list all employees' contact info/phone number for easy access.
22 people found this review helpful