M G
Works most of the time. When your session is somehow expired in this app, you cannot authenticate news sign-in through this app. When you try to re-enable authentication, you receive the wonderful message "an authentication request was sent to your mobile device". Fan-ffing-tastic since you cannot authenticate through the app because the sessions is somehow expired. Guess I'm going back to using passwords since those at least work 100% of the time.
18 people found this review helpful
Goran Antic
its a good app and works all the time. but 4 stars is because its called generically "Secure signIn" its an unlucky name, I have many other auth apps, all of them provide secure way to sign in but have an identifiable name. the reason i dont like it is because its harder to remember the app name or identify it in the list if its too generic
5 people found this review helpful
Stefanie Sloper
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Backup to Synology account does not work - sign in to Synology account, app fails to recognise sign in and throws an error. Frustrating having to use a proprietary app instead of being able to use another I already have e.g. Microsoft Authenticator. I don't want to use yet another app especially one that doesn't even back up config.
9 people found this review helpful
Synology Inc.
October 30, 2023
Hello, sorry about the issue. Please contact us at https://account.synology.com/support/create/ticket. We will assist you.