Good service doesn’t have to end when you leave your desk.
With this app, you have a complete servicedesk in your pocket. The app is constantly updated and provides you with a comprehensive overview wherever you are.

Whether it’s a ticket or a task, you can manage it quickly from you own mobile telephone while you’re on the go. No more losing things or having to wait until you’re back at the office to deal with them.

The app is an additional module within Pureservice Servicedesk and is available in Norwegian, English, Danish and Swedish. It has been created with the same focus on user-friendliness as Pureservice.
To use the app you must be a Pureservice customer and have the Pureservice App additional module.

Main functions:
• View notifications
• Show your tickets
• Show the same lists as the web app
• Add photos to tickets
• Write messages to colleagues and customers
• Create, edit and close tickets
• Show and edit tasks
• Assign tickets
• Show attachments
• Call customers
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13 total

What's New

- Support for previewing any system-supported attachment.
- Notification job service to update notifications in background.
- Use notifications grouping, channels if supported.
- Handle notifications swipe-dismissed from system.
- Attachment preview progress, profile image, camera button overlap, ticket list scrolling.
- Android O notification groups, badge support, file providers.
- Updated minimum support to Lollipop, fixed deprecations.
- Other fixes, improvements.
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Additional Information

October 2, 2018
Varies with device
Current Version
Varies with device
Requires Android
Varies with device
Content Rating
Offered By
Syscom AS
Soerkedalsveien 6, 0330, Oslo, Norway
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