This app used to be good, but they haven't had any offers in almost a year, and the game they used to have the let you earn cool coupons hasn't been used since winter 2015 I think. I have been charged for orders that didn't go through twice and never gotten refunded, or even the food I ordered, literal theft. If all the issues would be fixed I would be very happy with the app, but as is I just can't recommend it.
Deals section always shows even though there haven't been deals in over a year. App works well for mobile ordering, but this isn't like McDonald's or Burger King where you can actually save money using the app. Love being able to customize my food, though. Wouldn't have thought to ask for the customizations before, but the app makes it so easy. I'm in sauce heaven!
This worked one time last year. Since then, every attempt to submit an order fails without any error or message. Used the app to make a list to order in person... prices in app did not match store. When this worked it was awesome, but I haven't been able to this on android or IOS for months. Ruins the entire experience after having it work before.
Won't even connect to fb, and won't let me do anything about it. So there is no possible way a user can create one one if they are having the same problem. Without an account, you can't access the offers. Great job programming the app TB. You guys handeled that case well.
Failing potential. Incomplete menu, missing combo box deals that are in every location, never has offers or discounts anymore, also never uses the explore promo anymore. The app itself, and the process of getting the employees to actually make the order, are both too slow to make the app worth using.
Updates too often break the menu. Cannot customize the burrito at all in combo #2 (beef, chicken, or steak). Would really be nice to make combo items (soft taco) Fresco like we can in-store.
Minor enhancements and bug fixes.
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The essential Chipotle app for mobile ordering: find, order, pay, & pick it up.