台灣大哥大行動客服

台灣大客服

Contains ads

About this app

Taiwan’s Big Brother mobile customer service, simple and intuitive interface design, combined with a number of intimate and practical functions, allows you to easily grasp the most real-time billing information of the door number, and quickly query the required functions and promotion activities. It is a must-have for Taiwanese users Exclusive customer service with you!

"Service Features"

●●Swipe up and down easily with one hand, grasp frequently used services at any time
•Bills: simply view the amount payable, and easily understand the current bill and past records. You can choose from supermarket barcode, credit card or bank account payment, which is environmentally friendly and convenient!
• Unpaid bills: Real-time presentation of transmission volume information to quickly grasp the latest data on usage. If the transmission volume is insufficient, it is super convenient to purchase immediately! Enter the undisbursed account details to view it clearly!
• Contract: Show your contract tariff information, as well as the latest renewal or contract swap upgrade offers, so you don’t have to wait!
•Telecom bill collection line: Real-time display of telecommunication bill collection line, you can also check your small consumption transaction details at any time.

●●Easy to open the shortcut menu, quickly find caring services
• Digital Life: Provides popular online audio-visual streaming services and subscription functions for cloud gaming platforms, no need to swipe a card, and telecommunications bills can be used to quickly complete the application. Enrich your new digital life!
•Customer Service: Convenient functions such as house number collection and payment, parking fee collection, store location and WiFi hotspot information, and application for overseas roaming and Internet preferential services!
•Offers: Provide personal exclusive discounts and good health inquiries, and the VIP user area invites you to upgrade to VIP users to enjoy exclusive privileges!
•Settings: provide change applications such as door number password change, credit card transfer, monthly call details, account address/telephone change, payment notice, and call restriction.

●●Prepaid card user area, you can quickly complete inquiries about your balance and online stored value, and you can also enjoy exclusive discounts before you get a gift!

You are welcome to download the Taiwanese Big Brother Mobile Customer Service immediately, and enjoy the mobile e life easily!

**What should I do if there is a problem using the APP?
If you encounter an APP problem, you can leave a message through the APP "Smart Customer Service" or dial 188 directly from your mobile phone, and we will deal with it as soon as possible.

Ratings and reviews

Very bloated. Trying to compete with the many other apps (Line, etc) for the same customers. Add English support for simple operations (bill payment, etc). The first mobile operator to offer an English app will get every expat as a customer!

i've been a myphone customer for 5 yrs and APP is good. Can you please add english support. Foreign customers can only use this APP for billing reference. It would be better if we can access all features.

One of the largest network providers in Taiwan couldn't bother to include any additional languages. English support has been requested by users for years and still nothing, so I guess 台灣大哥大 just doesn't care.

What's new

9.11.1版優化內容：
1.漫遊方案申請與異動流程
2.其他介面與流程

※此版本僅支援android 5.0以上的裝置，若欲更新APP，請您先更新作業系統至5.0以上。
※您的鼓勵與建議一直是台灣大客服持續努力的目標，若遇任何問題，請隨時透過『智能客服』查詢或反映，謝謝！