Talkspace Counseling & Therapy

4.3
5.58T reviews
5L+
Downloads
Content rating
Everyone
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About this app

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.

HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE EFFECTIVE?

Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.

IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!

We’re always happy to connect with users and receive feedback.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy
Updated on
28-Nov-2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
4.3
5.58T reviews
Misty Arceneaux
10 October 2022
I waited ages to get connected to someone, and when I did she doesn't work afternoons pst. No issues there, it happens. However I've been trying to pick a new provider for ages and I don't think it's even checking. I don't get any updates or emails that it's even in progress. I looked them up and it looks like they really don't treat their therapists well so even if I ever get matched to someone, I don't know how good the career would be anyways because of that.
20 people found this review helpful
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Spencer Burgess
3 November 2022
Good therapists, terrible business and app. The billing is confusing and not transparent, their technical support is unavailable and non-responsive. I've used the app for two years now and it has only gotten worse over that time. Editing to drop from two stars to one. They billed me this morning for past services then apparently cancelled my Message session, I had a 60 minute appointment with my therapist and they no showed (not sure if that's the app fault or therapist). 2x now it has occured
15 people found this review helpful
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Brittany Outlaw
11 October 2021
This rating is primarily for the app because of technical issues on the provider's part which resulted in me never actually having a session. But also because the provider selection required you to select one without seeing their available hours. Once you select one, if they have hours that don't work for you, you're stuck having to select providers until you find one that works for you.
96 people found this review helpful
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Talkspace
11 October 2021
Hi there, we are so sorry to hear that you had a less than optimal experience with the platform. We can certainly understand your frustration as what you described is not our standard level of care. We would love to help you right away with your request, please send us an email at Feedback@Talkspace.com and someone from our team will respond ASAP.

What's new

This release improves performance on certain devices and fixes several bugs. If you have questions, email us at support@talkspace.com.