Talkspace Counseling & Therapy

4.4
5.84K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.

HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE EFFECTIVE?

Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.

IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!

We’re always happy to connect with users and receive feedback.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy
Updated on
Jan 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
4.4
5.84K reviews
Raymond Ochs
February 2, 2023
So many technical issues with the app. Then it took forever to get matched with a qualified therapist. One of the therapists I tried was completely unprofessional. The "matches" they kept recommending were almost exact opposite of the preferences I entered. When I finally found a therapist I really liked, I had a few incredible sessions and then talkspace sent me an very insensitive email that they were making network changes and I had to find a new therapist. Not a solid option for real help.
3 people found this review helpful
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Hannah Marley
January 13, 2023
I hate this app. It's glitchy and I've had some really negative experiences with some of their therapists.. People who don't text back even though texting is one of their features, people who acted like hearing about my life was an inconvenience. I've tried 4 therapists, all of them bad. And I've had good therapy, so I know. Then when I've tried to get a new therapist, it takes forever to get a match, and you have to keep filling out the form over and over. Better Help is much better.
11 people found this review helpful
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Talkspace
January 17, 2023
I am so sorry that you have had such a negative experience using our app, and that you ran into so many issues working with some of our providers, I understand how frustrating it can be. I would be more than happy to look into these issues for you, please reach out to me at feedback@talkspace.com.
Matt Brooks
December 31, 2022
the people on there are very professional, but all the technical issues with the app and the website make it such a hassle to even schedule a meeting that I've barely been able to get help. when the point of your app is to help people's mental health, your app shouldn't frustrate people to the point of an almost breakdown. it logs me out every time I close the app, it's unscheduled sessions I've scheduled numerous times. great idea but you really need to program a better app
6 people found this review helpful
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Talkspace
January 3, 2023
I completely understand how disheartening technical issues can be when you have reached out for help, and I want to apologize that our app forced you to deal with these issues. I will ensure that your feedback gets into the right hands. Please reach out to me at Feedback@talkspace.com to see if I can assist you more with this.

What's new

This release improves performance on certain devices and fixes several bugs in. If you have questions, email us at support@talkspace.com.