Updated app, new review. Still very happy with the therapist I was connected to. Still unhappy about having to fill out non-applicable surveys all the dang time. Newly unhappy that the new app doesn't show paragraph breaks in my messages. I write them with breaks, my therapist says she sees them with breaks, her replies come through with breaks, but mine look like long winded rants. It makes it difficult to find changes in the topic of conversation, and looks a little deranged. Not a fan of that. Hope it can be fixed?
After finally getting an available nickname, my Consultation Therapists messages won't go through unless I message her. I have to send her something or I can't read her message, so I'd have to spam "Hi" or something everyday to check if I have a new message.. I really wish I'd stop running into issues. I'll just have to make a trip in person. I will be back in the future. Going through customer support is not something that's enjoyable to me, I had trouble enough as a personal issue just deciding to join the app.
My brother recommended this app for me due to some dark things in my life, and he even offered to pay for the first 2 months for me. This is only my second day of using this app, and I can tell that the therapist I have been paired with is very understanding, helpful, and not judgemental in the slightest. I am already a big fan and supporter of this app. Its worth whatever you pay for. Hopes and prayers to all out there who need help.
This app does nothing but tell me oh you need to go see a doctor. I know that but i refuse to go. I don't like talking to people face to facw. Thought this was a therapy app to help so i wouldn't have to face people
I was at a desperate point in my life. All hope gone in my marriage, very lonely, depressed and sad. I had been researching what others had done in my situation. Of course I knew about therapy, had used it many times before in my life. I am older so had used traditional one on one private therapy or group therapy, all in person. The concept of time offset therapy, writing or recording your ideas, was very foreign to me as it relates to therapy. I read about an individual young lady who also was trying this for the first time.She tried with both competing services and saw that it was all in how well you are matched up with the therapist. One point here, TS does make an effort to match you up, most traditional therapy it is literally the luck of the draw. I have read some of the reviews, there is either a misunderstanding of the cost of therapy, or a mismatch in the therapist. I would recommend making a change if the first therapist does not work out. For me, this was a "soul mate" kind of match.Either I got very lucky or their program is very intuitive. I have used this service for 4 weeks, I have made the most progress ever, in any therapy, for this short amount of time.
All about the money. You have no idea who you talk to until after you pay.
This release improves performance and fixes several bugs. If you have questions, email us at firstname.lastname@example.org.
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