
Fay
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When entering trailer license plate number and pressing "save", an error pops up saying to check network connection. Everything was checked multiple times, tried mobile data and wifi, doesn't work neither on the App nor website. As if on purpose to make us pay 20€ at the live check-in. We called the international customer support, they fixed the issue, though support number is German and first talks in German then in English. Also didn't get a reminder email to check-in, learned by chance.
AS Tallink Grupp
August 21, 2026
We’re sorry for the inconvenience you’ve experienced. We’re continuously working to improve our app, and we’d be very grateful if next time, you could help us by sending the details of the issue to Mobile.Support@tallink.ee. Your feedback helps us identify and fix issues and improve the experience.

Pedro P.
The app would be ok but booking trips is a nightmare, same as the website. This is because of this fixation for preselecting everything instead of letting me choose destination, day and time one by one is really irritating. Several times I booked the wrong direction Helsinki-Tallinn or the wrong time without realizing, only because of preselection.

Bocko Boda
Useless app. At the start it offers a 5-9 days tours and you have to be a genius to figure out where to find the ferry you need, and when you find one it immediately takes you to the payment without selecting a vehicle or date, the app chooses a date itself. After that everything is blocked, nothing can be changed, you can only pay for what you don't need, and when you pay, you can try again to buy what you need.
AS Tallink Grupp
July 24, 2026
We're sorry to hear about your experience and understand your frustration. We'll review the booking flow, including route selection, date handling, and editing options, to identify and fix any issues. Thank you for your feedback.