1. The dates on the history page for all transactions are not listed in order, causing confusion.2. When payments come through on our account it does not reflect the reference that was entered at the time of paying, further sometimes payments are made in bulk into our account, causing confusion as this does not reflect to whom this payment should be allocated to on our records. This is very frustrating, as I have called the help desk numerous times, spoken to numerous people and have still not received help
App is easy to use , however the only annoyance I have experienced is with customer's fnb or absa debit cards which is rejected on the first attempt & reboots the device on the second attempt. Transaction usually goes through the second time but this wastes a lot of time.
Can't email receipt I have been using this app since July but am not able to send e-mail receipt as there is no option for it. I also can't open customer receipts or merchant receipts. Please help.
Disappointed My pocket pos keeps resetting during transactions, iv made a complaint over 3 weeks ago and still no help from nedbank poor and pathetic service.
Great device but......there is no option to email receipts to my customer which is absolutely crucial. I am using an Android phone. Can't find online help for this problem.
I cannot do any transactions now. It says that there is no active application available.
Issue has been resolved for merchants that are getting error 401 when attempting to view a merchant or customer receipt.