
S. S.
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Extremely bad user User interface & entering credit card details not working. Customer service doesn't care. I sent a screenshot & I only get absurd replies, only copy paste. Always great to see where EU funds get wasted. The alternative website for 1 direct purchase is bad enough. Not safe & not practical to enter each time credit card details at a tram stop. Well done, lol, abandoning ticket machines without a working solution. What are people without phone or empty accu supposed to do?
7 people found this review helpful

Lu Lule
The User Interface was better before. The new UI made it ridiculously difficult to purchase a ticket, see how much tickets are left or validate a ticket and show it to the bus driver. Most of the screen on the app is dedicated to a useless big map whereas the useful buttons are pushed away to the bottom of the screen or shown as kind of notifications.
13 people found this review helpful

Dimitra D
Terrible application. It's not even an application, for the bus / tram times you go in a website. The live location of the buses is so bad. Most of the time it seems that the bus has already passed and is three bus stops ahead, but the bus has not even passed yet.
2 people found this review helpful