Absolutely unreliable Only works 1/3 of the time. Otherwise you end up waiting hours for cold food. Or they cancel your order after you spent over an hour waiting as the timer says it's being prepared or whatever. There is no warning when it cancels, it just happens and you have no way of contacting anyone until they contact you. I don't recommend this. Save your money, spare the pain.
Faster? Not really? I have attempted to use this app multiple times and have only successfully made 4 orders due to the app stalling at check out and not allowing the order to be processed. Additionally, one of the times I was able to order, the line of people moved faster than the Tapingo orders because so many people were trying to get their order faster. I waited almost 30 minutes for mine. I understand that the staff was swamped, but don't show there are only 4 people ahead of you when they are really backed up by 10.
Horrible unreliable and inaccurate They get my order wrong every single time. Waste of money. I pay for things I never get and I've tried to email my complaints but their email isn't active. Do not order through this app your order will be messed up. I would not recommend this app to anyone. Not worth it. They need to improve their communication from app to restaurant or they will continue to get orders wrong.
Money stealing It messed up and sent my order through multiple times and charged me for it. I did not pick up the other orders and alerted the restaurant not to make it. When I asked for my refund, tapingo would not give it to meeven though it was their fault. It took 4 times longer on the app and they randomly deducted $2 from my account when I made no purchase. When I did get my food, it was wrong. Overall horrible experience.
Saves me so much time I can Tapingo my order at Starbucks or some other place and pick it up on my way to class. I love it!! And I don't have to socialize as much or wait in line!!
Stealing your money / fraud Charged me tax on my order. I have NEVER been charged tax on campus. Who is it going to? Probably the app. This is fraud. You can't claim you are collecting taxes and keep it for yourself. When I tried to send them feedback the email bounced back. Very sketchy.
Various bug fixes and performance enhancements.