Being able to simply pick up my order and go about my day is a godsend. It does sound like plenty of bugs are in the program. I used this for carryout and haven't had issues yet. Great app. Hoping to see all these concerns and problems others having resolved.
It used to be great but I don't know what happened. Now the app won't let me make an order and keeps asking for a payment method even though I already have one. Please fix!!
Not a great platform overall, but the app is doomed to one star by the advertisement push notifications that can't be disabled. I buy food with the app, apparently that's not enough.
Awful Customer service is slow. App is programmed to close chat after inactivity, while being put on wait for service. Also have no option to custom tip, basically making a huge minimum tip or even setting the tip for you in delivery orders. Needs to improve.
Terrible setup The app is great, but it gives no explination as to how you pay. I assumed it would give me the option to charge my campus meal points at checkout, but instead it just defaulted to charging my card. And now my bank account is overdrafted and they won't refund me. If you're gonna market your service for colleges, make meal points the main payment by default, because 90% of students use that
Helpful when it works Tapingo cuts down on wait time but for some reason half the menus won't show up making it impossible to order from those places.
Various bug fixes and performance enhancements.
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