
W A Q A S
What a scam! I subscribed to their promotional offer and before the week ended I tried to unsubscribe. It logged me out and then I still got charged. When I open my profile and try to unsubscribe, it says user not found. What a joke! I have tried calling their helpline but to no avail. Basically they lure you in and it's impossible to cancel the subscription. I want a refund.
14 people found this review helpful
Hi, We regret any inconvenience this has caused you. Please know that the charges are deducted every month because we've a policy of recurring payments on our subscription. Please reach us at customerservice@tapmad.com with your query so that we can assist you in fixing it because our customers are very important to us.

Mawlavi Shahid
I paid for this app specifically to watch live stream football games, and it has been a complete failure. The app happily took my money, but when it comes time for the live streams, they simply do not work. I constantly get error messages, buffering that never resolves, or the stream just fails to load entirely. This is unacceptable, borderline false advertising, and I feel completely ripped off. If the app cannot reliably provide the service it is charging for, it shouldn't be selling it.
88 people found this review helpful
Dear Mawlavi,
We apologize for the inconvenience. This is certainly not the kind of experience we want for our users. We are continuously working to enhance our platform and ensure smooth, reliable streaming. If you are still facing the same issue, please email us at customerservice@tapmad.com with a screenshot so we can assist you promptly.

Muhammad Asif Zaman
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Sometimes you just love an app to get better but frustratingly it doesn't. The app is performing just like Pakistan cricket team is currently performing. odd glimpses of brilliance but overall disappointing. During stream of matches errors is still a norm. compared to their competitors I think they need to up their game. Have few months left in my second straight yearly subscription but not sure if I renew it or move to another platform.
10 people found this review helpful
Hello Asif, We appreciate your positive feedback. Our team is actively working on optimizing the app to address crashes and glitches, ensuring a smoother experience for users like you. Your continued support means a lot.
Thank you!