Awful - would give 0 stars if I could. Made the original reservation online for a ride to and from the airport. The rides disappeared from my reservation, so I wrote to the "contact us" email. I recieved a call from the owner assuring me that the rides are booked but they are going through some website issues. He also tells me that the price is going to change to add airport fees. I later find out that the "airport" fees raised the price $16 per ride. So I would have paid and extra $32 on top of what the online payment said. #Uber
No point of pre-booking Today I pre-booked a ride 2 1/2 hours in advance to pick me up from the mall, only to call after the taxi didn't arrive at the time of pick up to be told by the dispatcher that there are no available drivers and he doesn't have a eta of when one will become available. When I informed him that I pre-booked two and a half hours ago, he stated that he saw that I did, but repeated that he had no available drivers and no eta for one then he went silent as if he was just waiting for me to hang up, wtf? #UBER
Sucks Sucks big time...the pre-booking wouldn't even work
RTA Dubai is the RTA’s mobile interactive based application for Dubai.