I created a support case with Taylor and over a period of several weeks, got great customer services from Taylor and great tech support from the developer. They worked with me to resolve my issue. I can now sync with Map My Fitness as promised. They have also released 2 updates since that time and no longer claim to sync with the other apps which is fine and accurate. Its not elaborate, but it works..Thanks Taylor!
RIP OFF ALERT! If you bought a Taylor scale and are looking here for help, RETURN the scale now. I'm on the third year without app working and no help from Taylor. Edit: Version 2.0.6 was supposed to fix Nougat issue, but it does not. Still a worthless product. Edit:Aug 2017 - Still not working with Nougat. Worthless. Edit-Sep 13,2017 - Still not working. Good job Taylor! Edit: Mar 4, 2018 Another year, another update. Still doesn't work on Nougat and above. Could Taylor be any more incompetent?
1) Data from scale to App always flaky but now has no connection for over a month. 2) Never has been ability to electronically copy data. Either share data to another fitness app, which requires a payment to retrieve the data, or manually transcribe the data, which I could do with any scale. DO NOT BUY THIS SCALE.
Well up to a week ago, pre update the app worked fine. Now it will not even run. It opens up and stays on the opening "runner "screen . I have uninstalled and reinstalled several times and still doesn't work
UPDATE: 2/21/18, The latest app update says it improves the blue tooth reliability. However, now it crashes every time it receives data from the scale! UPDATE: Now the app won't even start. All I get is the splash page with the runner. I'm sorry I bought this scale! Latest update crashes every time my scale sends data to my Samsung S4. Also, there is no way to export data for analysis in Excel or any other tools.
The app worked fine for about a year, then my phone updated to Android 7.0 and the fine people at Taylor Precision don't know how to fix the problem. Which is my device will not link up to my scale via Bluetooth, which it did fine running 6.0. The one star is that it worked fine before, the lack of customer service is why there are no more. If the app is not compatible with my device, just tell me that instead of not helping me for over a month. New update added verbiage that the app is communicating with the scale!! Still doesn't work, but someone did something.
The code for bluetooth connection to the scale has been updated to improve connectivity and stability.
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