Doesn't work!!!!! I've been a member of TCU for many years and had no problems until the technology updates came along. I have to reset my password almost every time I log in, and even then it's not a guarantee I will get in to my account information. Even their own "reset" codes I get sent to reset my password don't work.....really! Come on....please fix this app already. It doesn't work well at all.
Bad This app is the only TCU app that is accepted for my bank... Nothing else. I searched. I have to login not once but TWICE, every single time I log onto this app! It simply will not work the first time, I couldn't tell you why. I have tried logging on only one time & waited 10-15 minutes just to see if it worked... Nope. But once I hit back & login once again it works. Why!?!? Multiple times of uninstalling & reinstalling didn't work either. Same thing. Bruh 😥
Still doesnt work. I really shouldve checked the reviews before updating the app, but now it rarely works. Try to login and itll fail instantly, or it'll start to load then freeze. Every once in awhile I can actually get in to see my balance, but that's rare. Please fix this.
Used to work Now its junk. I type my password in and it gets stuck on "loading". So I have to close it out and re-open it, type my password AGAIN, and it MIGHT work. Otherwise I'm forced to use my web browser so I can enter my password a third time.
Mobile check deposit will not allow camera to focus App needs an option To upload a check picture or make it to where the picture will actually focus I could take clearer pictures with a potato. app is a absolute failure in this aspect please fix or I'm switching banks
Awful TCU, you went way backwards on this one. Terrible user interface and only works part of the time. Look at Capital One's app for some ideas to help improve yours!
Our mobile app is designed with a tablet-first approach and unified look across all devices. This release includes:
• One-touch login for qualified devices
• Security enhancements
• Simplified Mobile eDeposit experience
A better way to stay on top of your finances.Manage your money wherever you are.