The App worked great for a year or two. Then, the Time Standards part of it just went haywire. I've uninstalled, re-installed, and contacted customer service about 5 times. No answer. It won't sort correctly. It also lists multiple swimmers, multiple times in the same event. So frustrating because it's the part of the App I like the most. Now, after this last install, my state's Age Group Standards aren't even listed anymore. Brutal. I use an Android.
5 people found this review helpful
A Google user
3rd time reinstalling. The app stopped showing half the options, most important ones. Bothered everyone with it, thought something was wrong with the account. Reinstalling fixed the problem. Now the app tells me I'm using the wrong email address, doesn't recognize the manual log in, the finger print or facial recognition. Only had the app for less than a month. Caused more issues than it's worth :(
4 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
Very unstable, constantly crashes and closes. Attendance is lost easily if you click on a swimmer data accidentally. ***Update: as of 9/20/19 crashing while opening may be fixed as well as an attendance scrolling issues. Will update rating and issues after next week - but so far things look promising that the app has vastly improved it's Android experience.
8 people found this review helpful
September 20, 2019
Thanks for the note. We have just released a fix earlier today for the attendance bug you were seeing. Please update your app to the most recent version, and don't hesitate to reach out to firstname.lastname@example.org when you encounter any other problems.