TeamViewer QuickSupport

2.7
101K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more.

It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands.

Features:
• Chat
• View device information
• Remote Control
• File transfer
• App list (Uninstall apps)
• Process list (Stop processes)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding

It has never been easier to troubleshoot devices!

Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

* Sony devices require the Device Administrator permission.
Updated on
Jun 28, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.7
101K reviews
Mitch Hobby
October 23, 2021
Updated... it's been almost 4 weeks and I tried it again. Seems to be working fine now. Was able to get my dad's Android phone back in order. Old Review... Used to be easy and great for controlling an Android phone from a PC... I used it to fix my 83 year old dad's phone across the country. Now I can't get it to work even after troubleshooting for several days, and blindly walking my dad through multiple screens and menus. The best I can do is view his screen.. can't control it at all.
469 people found this review helpful
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TeamViewer
September 17, 2021
Thanks for taking the time to write this feedback. Please reinstall TeamViewer on both sides and try again. If you can provide more info regarding the issue, we are happy to assist. I will also suggest to visit our Community; your question may have been answered there: https://community.TeamViewer.com Thanks in advance.
Cris
July 25, 2021
For some reason they make it super complicated to connect to another person's phone, I don't understand how it's so hard to just make a quick connect button that doesn't require any prompts, I use this to help my grandmother with her phone but so far it's worked 1 of the 10 times I've tried it, there's no way I'd ever pay for any premium service if the free one is trash. The prompt gives her 3 different options even though it should just be "yes" or "no" which confuses her.
492 people found this review helpful
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TeamViewer
July 28, 2021
Thank you for taking the time to write to us. We are sorry to hear of your negative experience with TeamViewer. We invite you to provide more feedback regarding the issue here: https://community.TeamViewer.com Thanks in advance 🍀
Rafic Hamarneh-Vawter
May 10, 2021
In short, a good app that's now hampered by flawed 'commercial use' detection and slowness. The good: It's free and easy to use. The bad: Uses too much resources that end up heating up and crashing my phone. Sluggish compared to alternatives. Lately, just times out within seconds of connecting to my personal phone, which makes it unusable. Therefore, I no longer use, or recommend it. AnyDesk works, and works better, free.
538 people found this review helpful
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What's new

- QuickSupport can now use Bluetooth to be discovered by the Nearby Devices feature of other TeamViewer clients. Discovery can be enabled in the Advanced settings of the app.
- Minor fixes and security enhancements.