Mit Telenor, Danmark

3.1
1.11K reviews
100K+
Downloads
Content rating
Everyone
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About this app

My Telenor is your shortcut to a general overview, fast answers, and the best new offers.
This app provides you with several self-service options right when you need them. Keep up to date with your bills and payments, take control of your data usage and buy extra. You might even find a good deal.

- All your subscriptions
Get an overview of your own as well as your family members’ subscriptions. Mobile, broadband and mobile internet can all be found on there. You can also check how much data your kids have left and see when your contract expires.

- An overview of extra usage
Get an easy overview of extra usage not already included in your subscription. This could be calls, messages, data usage abroad, or donations and competitions.

- Overview of your bills
Get the best overview of your bills in the app and check that everything is okay.

- Pay your bills
You can also pay your bills directly in the app if you haven’t registered a payment card or signed up for a direct debit.

- Change payment method
Did you get a new credit card? Or do you want to sign up for a direct debit? The app lets you do it in a quick and easy fashion through only a few steps.

- Buy extra data
If you have run out of data, you can top up directly in the app. You can also top up data abroad and buy extra data deals before you go – both in Europe and the rest of the world.

- Information about your subscription
You’ll find all the important information about your subscription(s) in the app, such as your sim card number, PUK code and broadband number plus the name and the price of your subscription.

- Family overview
You can view your family’s usage directly in the app and get a simple overview of your Samlerabat, if you have more than one subscription.

- See coverage and report errors
Have you experienced bad coverage on your mobile or mobile broadband? We’d love to hear from you – you can report bad signal and coverage faults directly from the app. Our technicians will investigate the issue when you report a problem.

- View communication from Telenor
The app gives you a full overview of e-mail communication from Telenor. This is the easiest place to find information such as an old Wi-Fi password or the receipt of a purchase.

- Check installments and SWITCH
You will also find an overview of your installments. If you bought your phone with SWITCH you can also see when you’re eligible of switching your phone to a newer model.

To get full access to the app you need to be a Telenor Denmark customer and have a Telenor ID account. If you do not have an account, it’s easy to create one in the app. You can also use the app with limited access via SMS login, which also works for B2B users.
Updated on
Jul 19, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
3.1
1.11K reviews
Boryana Georgieva
June 29, 2022
Much better to login and use the app with the MitID login. They used to have an issue with the login and now it works smooth. Easy to navigate.
57 people found this review helpful
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A Google user
August 15, 2019
Automatic pay doesn't work for my last payment for the phone. how convenient. Tried to pay online , it gives me an error. Tried to take your app and log in , doesn't work. Yep. Worst phone company ever.
154 people found this review helpful
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Telenor, Denmark
September 25, 2019
Det lyder som om, du har haft en del udfordringer regninger og betaling :-/ ØV. Det er jo slet ikke meningen. Hvis der er noget, der stadig driller, som jeg kan hjælpe med, så kontakt mig endelig på socialemedier@telenor.dk. Ellers må du ha' en rigtig dejlig dag. Maiken, Telenor
Emil Nielsen
May 6, 2022
Asking me to update... Yet there is no update... I'm stuck on an infinite loop.
126 people found this review helpful
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What's new

In this update, we've squashed a couple of small bugs. We hope your experience with the My Telenor app will improve. Have a lovely summer!