
James Kafka
App does not provide a language selection as a first step. Consequently it's difficult to get started if you don't speak Indonesian. Data entry is relatively easy, however the app leaves you guessing if your data was successfully uploaded or not. There are links to open a support ticket, however the Helpdesk will close your ticket without answering or solving the problem. After receiving no response for several days, I tried clearing cache, data and reinstalling. App doesn't run now!
113 people found this review helpful

Adrian N
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Wow, actual improvement. Previously, the app requires access to GPS at all times. Now, it only requires location permission while the app is at the foreground. Great! New UI can be a bit jarring for users of the older version, but to me, the app seems more responsive and less stalling than before. Access to vaccination records are also simplified. Great work!
126 people found this review helpful
Ministry of Health Republic of Indonesia
November 3, 2021
Halo Kakak,
Terima kasih atas dukungan Anda.
Kami akan terus berupaya memberikan informasi seakurat mungkin, serta senantiasa memperbaiki performansi aplikasi ini agar lebih mudah digunakan dan kami sangat menghargai kesabaran Anda dalam menunggu perbaikan yang dirilis selanjutnya.
Stay Healthy

Vin D
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Horrible app for non-indonesians. Once you install the app, the sub menu windows are all in Indonesian! Edit: the help desk is not any better. Their solution to my issue with an error message that's preventing me from completing my non-indonesian vaccine form is listing the steps which were self explanatory if anyone simply progress through the app. They closed the ticket without it being solved. "Click this and fill in the fields..." that was it.. and did not address the error message.
48 people found this review helpful