
Siti Aisyah
Very disappointing experience. I first reported this issue on July 14, and after weeks, nothing has been fixed. My child is incorrectly marked as having completed a health check they never attended. Even worse, the Health Report now contains someone else's medical data. This is a serious data privacy issue. Support only replies that the case is "being processed" without providing any real solution or timeline. I cannot trust an app that handles sensitive health data this carelessly.
Ministry of Health Republic of Indonesia
29 July 2026
Hi Healthies,
Thank you for your review. We appreciate for your feedback. We are working to improve SATUSEHAT Mobile application and thank you for your suggestions. If you have any questions, please feel free to contact us at https://link.kemkes.go.id/contactusSSM. Thank you

Rahayu Panella
This is bs application. I have already the app and updated to the new version, and it didn't recognized my ID number / NIK. Try to uninstall and install still didn't work. Even i try to delete my account, it says i don't have any account. Then try to make new account with my NIK, it said, my NIK already registered. so frustrating.
3 people found this review helpful
Ministry of Health Republic of Indonesia
27 April 2026
Hi Healthies,
Thank you for the review. We understand and acknowledge the issues in SATUSEHAT Mobile. We would like to help you to resolve these problems. Please contact us at https://link.kemkes.go.id/contactusSSM . Thank you

Andre Hendy
Stupid and slow app. I spent hours just to login using the phone number verification, but the app didn't send the verification number within 2 minutes. And after that i can't login anymore for 3 hours. Completely useless app. It's a garbage. You need to fix this issue. Please make the certification code longer and faster. 2 minutes is too short. I have a strong signal and wifi.
595 people found this review helpful