MyTelkomsel - Buy Package

Telkomsel

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About this app

NEWNESS IN STYLE
Welcome to the new MyTelkomsel dashboard.
Your Homepage is simpler, organized, and focused—like a red carpet, intuitively scrolling you down from one feature to another.

Various packages, credit, entertainment, and your favorite digital products are still sitting on the app as usual—we just make your experience feel brand new and spark up your digital lifestyle!

SMOOTH SHOPPING EXPERIENCE
Are you Telkomsel cellular, IndiHome, or Orbit? No prob.
Even the login phase is so convenient, that you can use all of your Telkomsel number, IndiHome, or Orbit to log in.

Even with our wide product variety, you’ll easily find each shop category from
PraBayar, Halo, IndiHome, and Orbit by using our new switcher.

In the “For You” section, you can find recommended packages personalized for your needs. We also have a “Flash Sale” section you can look forward to because many attractive offers are waiting for you!

Package recommendations are still here—and they’re even easier to explore based on your needs. You can also pick the right package based on the sub-categories such as Digital Hub, Movies, Games, Music, and Study/Work.

IndiHome users can see account details such as billing, transaction history, active package, and buy Add-Ons. Signing up for a new IndiHome is only 3 steps away too!

For Orbit users, you can activate Orbit packages easily. We also have a feature to help you when you forget your own Orbit number. You can also manage your modem from the app.

Be a real angel and use our Auto Gift feature. Buy and send a package for your special people automatically every month!

DIGITAL LIFESTYLE: AUTO ON

Got your basic things covered? It’s time to explore the new Lifestyle feature, then! We have Entertainment and Commerce sections for you to play around.

In ENTERTAINMENT section, we have video content highlights freshly curated for you.
Don’t forget to navigate other entertainment categories as well:

VIDEO – Watch fun movies, series, latest trailers, short videos, and live streaming. AUDIO – Check our recommended playlist to keep vibing with hype music and inspirational podcasts.

GAMES – Killing time can be fun by playing mini games or completing your missions in Jelajah Nusantara and Stamp Berhadiah. You can even get rewards afterward. ARTICLES – Update your fad and scoop by reading various articles based on your favorite topics.

Next, meet the COMMERCE feature. This is where you pay essential bills such as electricity, water, flight tickets, hotel, and more. Take note that we’re also bringing live shopping from TShop, Tokopedia, Traveloka, and so on! Experience a fun telco product live shopping along with the perks.

CUSTOM THEMED DASHBOARD

Let's spice up your app experience! Get in on the action with our exclusive collab package featuring your favorite idol. Customize your dashboard theme with their unique design. MyTelkomsel gets even cooler with your idol front and center on the header, icon, and splash screen.

HALO CUSTOMER BENEFITS

Special for postpaid customers—check the special page to claim Halo+ benefits and find the digital bundling products you want. And now, Halo Corporate customers can also buy packages.

ASK VERO!

Need assistance or have questions about Telkomsel products? Veronika the virtual assistant is ready to be your support system. With a more realistic look, Vero is more like a friend who understands your questions and offers the solution you need.

READY TO EXPLORE?

MyTelkomsel is optimized for smartphones, not tablets, and requires Android 7.0 (Nougat) and above. If you need quick help, access https://tsel.me/FAQ. Send us suggestions via email to [e-mail] or our official social media accounts.

Ratings and reviews

Can't find the setting to change the language to english while the app is in indonesian language (default or how the SIM card seller left my phone). Not even searching for "bahasa" (Indonesian for language" helps. The FAQ website only says "from the navigation menu"... That is not enough information for people who can't read Indonesian. Even when the app language is set to english a lot is still Indonesian... Even contract descriptions.

The app is terrible. Frequently crashes or loads in a loop so that you have to force close the app. As well as periodically having to re-sign into the app even after you've already signed in. I've had to uninstall and redownload/install the app many times. It's a shame Telkomsel has a monopoly in this area and through most of Indonesia. Their service is poor and doesn't match what they charge for their services. They have no incentive to improve and continue to take advantage of their customers.

Bloated, noisy, and poor versioning. Every month it seems to need an update, and this month after I followed the app prompt to update, it crashed over and over until I completely uninstalled and reinstalled it. When so many users are having problems with the new version, they need to disable the update prompt while they figure things out. Also, please disable the song as default when the app opens. I know it's common for Indonesian apps to do that, tapi kurang sopan krn bisa mengganggu acara.

What’s new

Goodbye hassle, it's time to make things faster with MyTelkomsel!

Looking for something? Use the lightning-fast Search feature—just type, and.. voila! It’s right there!

Craving entertainment? Dive into the Game Hub, your gateway to a world of adrenaline-pumping games!

Want rewards? Don’t miss out—check in daily and collect Stamps for exclusive perks!

Ready to level up your experience?

Update your MyTelkomsel app now and enjoy everything at your fingertips!