105K reviews
Content rating
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About this app

Discover everything that the Telmex App has for you. Create or log in with your My Telmex account to access the following benefits:

• You will be able to consult, pay and direct debit your Telmex Receipt.
• Increase the speed of your Infinitum Package.
• Hire more entertainment: HBO Max, Disney + or Netflix.
• Carry out Telcel Airtime Recharges charged to your Telmex Receipt.
• Activate FREE OF CHARGE services such as: Claro Video and antivirus.
• Activate your Telmex Digital Receipt.
• Customize the name and password of your WiFi network.
• If you need help or support from your Telmex services, you will have a chat available 24/7.

Telmex is with you.
Updated on
Oct 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted
105K reviews
Val Starr
November 22, 2022
My land line has no dial tone, and I cannot make or receive calls! But I cannot make an appointment for a repairman! I have tried 3x!!! All I am told is to send a message to 050 (from my cell phone? WHY?) Then, the online HELP tells me that the problem must be resolved since it did not receive a message... I am using Live Chat to communicate with them! I DO NOT UNDERSTAND WHY TELMEX CANNOT SEND A MAN TO MY HOUSE, AND REPAIR MY TELEPHONE LINE. Useless, waste of time. No service, Only sales!
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November 22, 2022
Hola Val, ¡Permíteme ayudarte!, para poder brindarte atención de manera más personalizada, por favor manda un correo Incluye el número Telmex a 10 dígitos, número celular y descripción de tu solicitud. En el asunto coloca: App Telmex
José Becerra
October 27, 2021
Lousy. For such a big company (and a technological one at that), one would think they would invest a bit more on the ways to interact and make things easier for its customers, but no. I haven't been able to use the app in over three months, even after uninstalling and reinstalling it. Have also struggled with the website. No way of checking balance or make payments. I definitely have had to pay the way it has been done for 30 years (physically or by phone). Way to go!
24 people found this review helpful
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Ron Almstead
August 24, 2022
Won't save or email statements. Telmex's website is notorious for being 'down' for days. This app will get you in to view and pay your bill, but none of the other 'sharing/output' features work.
6 people found this review helpful
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What's new

Esta versión incluye ajustes y mejoras para brindarte una mejor experiencia.