Telmex

4.3
238K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Discover everything that the Telmex App has for you. Create or log in with your My Telmex account to access the following benefits:

• You will be able to consult, pay and direct debit your Telmex Receipt.
• Increase the speed of your Infinitum Package.
• Hire more entertainment: HBO Max, Disney + or Netflix.
• Carry out Telcel Airtime Recharges charged to your Telmex Receipt.
• Activate FREE OF CHARGE services such as: Claro Video and antivirus.
• Activate your Telmex Digital Receipt.
• Customize the name and password of your WiFi network.
• If you need help or support from your Telmex services, you will have a chat available 24/7.

Telmex is with you.
Updated on
Jul 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
238K reviews
Alejandra J
June 7, 2024
I've been trying to reset my pasword for at least 3 weeks and everytime I type in my email it says that it has sent the link, except, it never does. I tried using the chat bot and its no good either. I've already tried using the internet link. Same thing happens as with the app and the chatbot. Yes, I did review the spam folder, many times in fact. I already sent the email with my info too, and that's how I know you guys are having issues with some features. Update: Its been fixed. Thank you!
2 people found this review helpful
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Telmex
June 7, 2024
¡Quedamos a tus órdenes!
José Becerra
October 27, 2021
Lousy. For such a big company (and a technological one at that), one would think they would invest a bit more on the ways to interact and make things easier for its customers, but no. I haven't been able to use the app in over three months, even after uninstalling and reinstalling it. Have also struggled with the website. No way of checking balance or make payments. I definitely have had to pay the way it has been done for 30 years (physically or by phone). Way to go!
65 people found this review helpful
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Catherine McAteer
July 22, 2021
I am not a Spanish speaker or reader but I gave this app a shot. I'm not sure if I got it right but after rebooting my router a number of time the service was restored. Would like to suggest the ability to select an English language translation from the app.
17 people found this review helpful