My Telstra

Telstra Limited

About this app

Tracking your order? Making a payment? Getting help?

It’s quicker in the app.

Get in touch
• Just send us a message and you’ll be notified when we reply.

Manage your account
• Update personal details, track payments, manage your services and more.

Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.

Check your internet speed
• Monitor outages, restart your modem and check your internet speed.

Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.

Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.

Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.

Ratings and reviews

Purchasing prepaid through the app with esim is impossible, it has never worked. Multiple attempts throughout the years, the process is completely broken. Telstra support are morons, so the only answer is to go into a store. What's the point of offering and allowing someone to purchase esim through the app if you cannot and do not support it.