Very useful app. Napaka convenient at secure to manage my accounts. Thanks for this UCPB. I don't know why others cannot understand that those processes required to access this app is very important for account's security. For other people na nagrereklamo because they were required to visit their branch to access the app, what you can do is actually send a scanned letter with your signature to your branch's email. Include in that letter your email address and mobile number you want to register and a scanned copy of at least 2 valid ID's then wait for their confirmation and instructions to access the mobile app. Ganern lang. Even me I was complaining to them about those not so very long processes, but I realized na money is involved in this so I understand them. And now it's even better that they waived the fees for checking your balance and buying mobile credit with the app.
this is so disappointing...cant even log in...i send email to ucpb...and now they want me to visit the bank and how to do that since my bank is in manila and I'm in cebu...i think i should open new account to other bank...this is such an INCONVENIENCE. ..
Doesn't allow you to log in AT ALL.
Bulok, naregister na online user id not found pa din lol uninstall agad
Not satisfied Pati sa app na ito kailangan may service fee? Everytime i inquire my balance nababawasan pala ung account ko. Sa ibang bank na app like bpi, you are free to view your account without service fee until you make a transaction. Kahit pa yung account has a fee for evry transaction in atm. Pero sa bpi app walang fee ang viewing ng account. Balance inquiry lang ginagawa sa ucpb app ko more than 13pesos na nawala, 3x ako nag inquire since yesterday. Better to view it in the web coz its totally free.
This is a Joke!!! You have to pay for balance inquiry, payment and transfer transactions?? I do a lot of internet banking and I never get charged for it...You are already keeping an account with them and presumably earns something out of it but they get to charge you for services that should be part of that account?
• Waiver of all mobile banking transaction fees
• Minor bug fixes and app improvements
• Log-out function
• Update of FAQs and Terms&Conditions
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