No follow through You can report everything you want but nothing gets done about it. It's sad because I work for them and I've been told to use it so they can fix things. But I think it's just a useless endeavour. Great idea though to voice issues . But this is were we need the reliability from telus
Needs some improvements. App is great for reporting but lacks some intuitive functions. Like an auto log of signal/data loss. Logging feature would better help locate issues in the network. I notice data loss if I don't receive my rss feed (once an hour roughly 6 min after the hour). Plus we should also have a log of the additional feedback we provide. I've kept track using pen and paper so I can see where the issues occurred, etc...
Can't Connect Telus customer here, when I start the app I can't verify, reason for not being able to verify can't connect to telus network, phone is working well but the tower has been doing this for weeks.
S7 and sim is compatible Wtf with an s7 and sim isnt compatible bs dont bother would make zero stars
Better have a good data plan They charge you a rate for using this app This app consumed 500k in seconds.
Telus app Can't connect 75 percent time and when reported ...zero follow up
-“Contact Me” checkbox – to allow TELUS to follow up with you about a reported issue for faster correction
-New, simplified device registration process to help you begin reporting issues more easily
-Bug fixes and enhancements